Frequently Asked Questions

Prime Storage Solutions offers convenient office hours from Monday to Friday, 9 AM to 4 PM, and Saturday, 10 AM to 3 PM, where our friendly staff is ready to assist you. Beyond that, our tenants enjoy 24/7 access to their storage units, providing the ultimate flexibility to manage their belongings whenever they need to.


At Prime Storage Solutions, we prioritize your peace of mind. Our facility boasts top-notch security with access-controlled doors, security cameras, and secure units to safeguard your belongings. We also offer convenience with our ground-floor facility, and 24/7 accessibility, making storing and retrieving your items easy. Our climate-controlled units provide optimal storage conditions, protecting your valuables year-round. Plus, we offer friendly and helpful staff during convenient office hours, online bill pay for hassle-free account management, and boxes and packing supplies coming soon. Experience the difference at Prime Storage Solutions – your belongings deserve the best.

Located on Grand River Ave in Genoa Township, MI, Prime Storage Solutions is surrounded by various attractions, businesses, and neighborhoods. Explore the beauty of Howell Area Parks & Rec Center or indulge in retail therapy at Tanger Outlets Howell. Nearby businesses include Home Depot, Ovidon Manufacturing, Hungry Howies Pizza, Mexicali & More, and Sunrise Family Dinner. Whether you're a student at Clearly University or a resident of Lakeshore Village Apartments, Howell-Brighton, or Woods of Forest Ridge, our facility is easily accessible from these neighborhoods.

At Prime Storage Solutions, we prioritize the safety and security of your belongings. Our facility is equipped with state-of-the-art security features, including 24/7 surveillance cameras that record everything, individually secured units, and electronic keypad entry to the building. These measures ensure that your items are protected around the clock, providing you with peace of mind knowing your valuables are safe with us.  

Yes! We understand that flexibility is important, which is why we offer access to our storage units seven days a week, matching our office hours. Whether you need to retrieve something early in the morning or late at night, you can access your unit at a time that works best for you within our operating hours.

 Yes! We understand that flexibility is important, which is why we offer access to our storage units seven days a week even outside of office hours. We offer 24/7 access, giving you the flexibility to visit your unit whenever you need to, even if it's early in the morning or late at night.